Porchfrienddash

Privacy Policy

Introduction

Welcome to Porchfrienddash, operated by Porchfrienddash Media Tech Ltd ("we," "us," or "our"). We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

Data Collection

Personal data, or personal information, means any information about an individual from which that person can be identified. We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity Data: includes first name, last name, username or similar identifier.
  • Contact Data: includes email address and telephone numbers (collected primarily through our contact form).
  • Technical Data: includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform.
  • Usage Data: includes information about how you use our website, products and services.

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data).

Third-Party Processors

We may share your data with carefully selected third-party service providers who assist us in operating our website, conducting our business, or serving our users. These processors are contractually obligated to keep your data secure and use it only for the purposes for which it was shared. Categories of third parties include analytics providers, hosting providers, and customer support ticket management systems.

Your GDPR and CCPA Rights

Under certain circumstances, depending on your jurisdiction (such as the UK/EU under GDPR or California under the CCPA), you have rights under data protection laws in relation to your personal data. These include the right to:

  • Request access to your personal data.
  • Request correction of the personal data that we hold about you.
  • Request erasure of your personal data.
  • Object to processing of your personal data.
  • Request restriction of processing of your personal data.
  • Request the transfer of your personal data to you or to a third party (Data Portability).
  • Withdraw consent at any time where we are relying on consent to process your personal data.

Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. By default, customer service communications are retained for a period of 24 months before being securely purged.

Contacting Our Data Protection Officer (DPO)

If you have any questions about this privacy policy or our privacy practices, please contact our Data Protection Officer in the following ways:

  • Email address: [email protected]
  • Postal address: Porchfrienddash Media Tech Ltd, 12 Audio-Visual Way, Silicon Roundabout, London, EC1V 2NX, UK